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UK Shipping Information - Vaping.com

vaping.com shipping informationvaping.com shipping information

Free Domestic UK Shipping on Orders Above £20.

UK Delivery Information for Vaping.com

Free UK Delivery on Orders Over £20

Vaping.com offers free delivery on domestic UK orders that have a bag size of over £20 after any discount or coupon is applied.

Free Delivery:

For orders over £20 placed before 3pm Monday - Thursday, we will dispatch your order on the same day for Royal Mail 48 Tracked delivery. However, if you place an order after 3pm, we will dispatch it on the next working day for Royal Mail 48 Tracked delivery.

Paid Delivery:

We offer several paid delivery options, with the following rates and transit times:

  • Royal Mail 48 Tracked Parcel, rate: £3.59
  • Royal Mail 24 Tracked Parcel, rate: £4.64
  • DPD Next Working Day, rate: £4.75
  • DPD Delivery - Saturday (only available 2pm Thursday - 2pm Friday), rate: £12.00
  • DPD Delivery - Saturday (pre 12pm delivery - only available 2pm Thursday - 2pm Friday), rate: £22.00

*Please note that transit times are not guaranteed. During times of high demand, delivery times may be longer than expected.

How Long Will my Vaping.com Order Take to Arrive?

Next Working Day* – (DPD Next Working Day):

A service that guarantees delivery, the next working day, for orders placed by 3 pm Monday – Thursday (excluding Bank Holidays).

Saturday (DPD):  

Ensure that your order is delivered on Saturday when you order between 2pm on a Thursday and 2pm Friday.

*All prices may vary depending on current postal rates.

Where Does Vaping.com UK Ship From?

Vaping.com ships from Watford, United Kingdom.

Where Does Vaping.com Ship to?

Vaping.com currently only ships to the United Kingdom, including highlands and Islands, we will open up new territories in the future, so please check back for updates.

Order Tracking:

  • You will be emailed order tracking information as soon as your order ships
  • We aim for same-day shipping on all orders received before 12pm Monday - Thursday, or before 3pm for DPD next-day delivery, but processing times may vary

Age Verification:

It is against the law to sell any electronic cigarette products to those under 18 years of age.

We are authorised to use any personal information, provided by you, to carry out and conduct relevant age verification checks. For added security, we use two age verification providers when making checks.

Update:
As required by law, we do not sell any electronic cigarette products to individuals under 18 years of age. To ensure compliance with this legal requirement, we are authorised to use any personal information you provide to conduct relevant age verification checks. For added security, we employ two age verification providers when making these checks.

Incomplete or Incorrect Address Submissions:

  • Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times and/or returned orders
  • We will refund the order (less shipping fee) if an order is received back at our warehouse
  • If the order qualified for free shipping and is returned undeliverable, we will deduct the shipping fee from the refund

Delivery and Returns:

How do I Get Free UK Shipping?

We offer Free Shipping in the UK on orders over £25 after any discount coupon has been applied.

What if I Need to Send Something Back?

We want you to be happy with your purchase, therefore we will accept returns within the first 30 days from purchase. Full details can be found on our returns page.

Any Questions?

If you have any questions, please contact us at support@vaping.com