Where does vaping.com UK ship from?
Vaping.com UK ships from Peterborough, Cambridgeshire, United Kingdom

Free Domestic UK Shipping on Orders Above £25
Vaping.com offers free shipping on domestic UK orders that have a basket size of £25 or
over, after any discount or coupon is applied. You must select the free shipping option in the checkout.

How long until my order ships?
Orders placed befor
e 12pm will ship same day. Please note, however, in times of high demand the shipping process may take longer than expected. 

If you’re in a hurry and need to receive your order urgently, please take advantage of our Next Working Day delivery option.

How long will my vaping.com order take to arrive?

All prices may vary depending on current postal rates.

  • First Class – Standard Packaged Post (Royal Mail) 
    Standard first class service offered within the UK by Royal Mail. Your package is expected to be delivered one day after the shipping date. We aim to deliver your products within 1-3 working days, however, please allow up to 10 working days. Orders placed before 12:00pm Monday - Friday are typically dispatched on the same day.

  • Recorded 1st Class (Royal Mail)
    Royal Mail recorded 1st class service requires your signature before the item can be successfully delivered. Your order can be tracked from the moment you purchase your product to the moment it is delivered. Delivery is expected between 1-3 working days, however, please allow up to 10 working days. Orders placed before 12pm Monday - Friday are typically dispatched on the same day.

  • Next Working Day* – (Parcelforce)
    A service that guarantees delivery, the next working day, for orders placed by 5pm Monday – Thursday (excluding Bank Holidays).

  • Saturday (Parcelforce)  
    Ensure that your order is delivered on Saturday when you order before 5 pm on Friday.

  • Monday (Parcelforce) 
    Ensure that your order is delivered on Monday when your order is received by 12pm on Saturday.

Where does vaping.com ship to?
Vaping.com UK currently ships to the United Kingdom only, we will open up into new territories in the future, so please let us know if you would like us to ship to your country.

Order Tracking:
You will be emailed order tracking information as soon as your order ships. Please allow up to 48 hours to receive tracking information. We aim for same-day shipping on all orders received before 12pm Monday-Friday, or before 6pm for Parcelforce orders, but processing times may vary.

Age Verification
All orders will be age-verified once placed using the details provided. If our system is not able to automatically verify your age, we will reach out to you for additional details to complete the verification. If contacted for further details please provided them as soon as possible to avoid delays.

Incomplete or Incorrect Address Submissions:
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.

How are replacement parts shipped?
Replacement products and parts are shipped using Royal Mail First Class Standard Packaged Post.