Order Tracking - Final Mile Carrier

Order Tracking - Final Mile Carrier

We wanted to take a moment to update you on an issue we are currently experiencing with the final mile carrier's tracking updates. Due to a technical glitch, tracking information is not being updated accurately, and this has caused increased delivery times for some customers. We understand this may be causing some concern for those who have recently placed orders with us.

We know how important it is for you to have access to up-to-date tracking information, as it provides you with peace of mind and allows you to plan for the arrival of your package. However, please rest assured that we are working diligently to resolve this matter as quickly as possible.

Our team is currently in close contact with the final mile carriers to get your tracking information updated as soon as we can. We understand the inconvenience this may have caused and want to sincerely apologize for any confusion or frustration you may be experiencing as a result of this issue.

We want to reassure you that your package has been shipped from our warehouse and is on its way to you. We remain committed to providing you with the best possible service and ensuring that you receive your order. 

As we work to resolve this issue, we will continue to provide updates on the situation. In the meantime, if you have any questions or concerns, please do not hesitate to reach out to our customer support team. They are available to assist you and provide you with the support you need to ensure your satisfaction.

Thank you for your understanding, and we apologize for any inconvenience this may have caused.

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